website design for hotels, restaurants and bars starts with what the guest came to do: book a table, a room or an event. a site that feels like stepping into the place, with one plain route to book or enquire on every page. expressive where it should be, and never in the way of the booking.
the sites are built as well as designed, fast and light, with the technical search work done properly: titles, descriptions, structured data and clean pages a search engine or an assistant can read. monthly care keeps menus, opening hours and events current, so the site never promises something the kitchen stopped doing in spring.
an online shop sells gift vouchers, hampers, wine, merchandise and anything else a place makes, which turns a name into a second income and a gift into a future booking. designed to match the brand, with the payments connected and the checkout kept short on a phone.
apps and user experience design cover how a guest moves through a booking, an order or a membership on a phone. the screens and the steps made obvious, and tested on real people before anything is built. for private members' clubs and loyalty it is often where the brand is felt most, long after the visit.
email design covers the newsletter, the booking confirmation, the invitation and the notes a guest gets before and after a stay. templates that look like the place, load quickly, read well on a phone and work in the tools the team already uses, written in the house voice rather than a template's.